🧾 Billing Terms & Conditions
Last updated: August 30, 2025
By placing an order with Violava, you agree to the billing terms outlined below. These terms are designed to ensure a secure, transparent, and fair shopping experience for all customers.
💳 Payment Authorization
When you place an order, you authorize us to charge your selected payment method for:
🛍️ Product cost(s)
🧾 Applicable taxes (based on your shipping address)
📦 Shipping & handling fees (as shown at checkout)
Full payment is required before your order is processed or shipped.
💱 Billing Currency
All transactions are processed in USD (United States Dollar).
Your bank may charge conversion fees or apply exchange rates if using a different currency.
Please check with your provider for any additional fees.
📧 Billing Confirmation
Once your order is placed, you’ll receive:
✅ An order confirmation email
🧾 A digital receipt with full details (charges, items, shipping info)
Make sure your email address is correct at checkout to receive important billing updates.
🔐 Secure Billing
All payments are securely processed through trusted third-party gateways such as:
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Shopify Payments
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PayPal
We do not store or access your full card details at any time.
❌ Failed or Declined Transactions
If your payment is declined:
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Check your card details
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Ensure sufficient funds or available credit
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Contact your bank/card provider
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Try another accepted payment method
We may hold or cancel orders if payment cannot be verified.
🛡️ Fraud Protection
To ensure a safe shopping environment, we:
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Monitor all orders for fraudulent activity
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May request additional identity or billing verification for high-value or suspicious orders
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Reserve the right to refuse or cancel orders if fraud is suspected
📞 Contact Us
Have a question or billing dispute? Reach out:
🏠 Address: Số 15, Biệt thự 5, Khu đô thị Pháp Vân – Tứ Hiệp, Phường Hoàng Liệt, Quận Hoàng Mai, Thành phố Hà Nội, Việt Nam