🚚 Shipping Policy
Last updated: August 30, 2025
At Violava, we are committed to delivering your orders safely, promptly, and with care. Please review the following shipping details, including processing time, delivery methods, and service areas.
🛠️ Order Processing Time
All orders are processed within 1–3 business days
(Monday to Friday, excluding holidays).
Once your order ships, you will receive a confirmation email with tracking info.
🇺🇸 Shipping Within the United States
We currently ship to:
-
All 50 U.S. states
-
P.O. Boxes
-
APO/FPO addresses
📦 Shipping Options:
| 🚛 Shipping Method | ⏱️ Estimated Delivery Time | 💵 Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Calculated at checkout |
| Expedited Shipping (soon) | 2–4 business days | Coming soon |
🛫 We ship via USPS, UPS, or FedEx, depending on the most efficient option for your address.
🌐 International Shipping
At this time, we do not offer international shipping.
But good news — we’re actively working to expand worldwide shipping in the near future.
🔍 Tracking Your Order
As soon as your order ships, you’ll receive a tracking number via email.
Track your shipment directly on:
📦 USPS.com
🚚 UPS.com
✈️ FedEx.com
⚠️ Possible Shipping Delays
While we strive for timely deliveries, delays may occur due to:
🌧️ Severe weather
🛑 Carrier disruptions
🎄 Peak seasonal demand
📬 Incorrect/incomplete addresses
Please allow additional time during holidays or unforeseen events.
📩 Questions or Concerns?
If your package is delayed or lost, or you need assistance tracking an order, feel free to reach out:
🏠 Address: Số 15, Biệt thự 5, Khu đô thị Pháp Vân – Tứ Hiệp, Phường Hoàng Liệt, Quận Hoàng Mai, Thành phố Hà Nội, Việt Nam